Let’s get you
unstuck.

There is no sound

Check the device volume, Silent Mode behavior, and the active audio destination. Disconnect Bluetooth temporarily to rule out audio being routed to another speaker or headset.

1. Raise media volume.
2. Close another app that may be holding the audio session.
3. Disconnect Bluetooth or AirPlay.
4. Reopen Riffaroo and tap a pad again.

Microphone key detection is not responding

Microphone access is optional and used only for real-time analysis. Results depend on the source volume, noise, musical material, microphone position, and device.

1. Allow Microphone access in iOS Settings.
2. Move closer to a clear musical source.
3. Reduce speech and background noise.
4. Try a manual key when the source does not produce a stable result.

The pads feel delayed

Bluetooth audio adds unavoidable latency. For the most immediate response, use the device speaker or wired audio. Closing processor-heavy apps can also help older devices.

A voice, skin, or setting changed

Riffaroo stores selected voices, skins, tuning, and effect preferences locally. If the app was removed or device storage was cleared, those local choices may return to defaults.

Restore Pro effects

Native purchases are handled by Apple and the entitlement service. Use Restore Purchases while signed into the Apple Account that made the purchase. Contact support with the product name and visible error, but never send a receipt containing personal purchase information unless requested through a safe support step.